Last Updated: July 21, 2026
Return Window
You have 30 calendar days from the date you receive your order to initiate a return. Requests submitted after this period will not be accepted.
Return Eligibility
To be eligible for a return, items must meet the following conditions:
- Unused and unworn – Items must show no signs of wear, washing, or alteration.
- Original packaging – Items must be returned in their original packaging with all tags, labels, and accessories intact.
- Quality issues – We accept returns for manufacturing defects or quality issues. Please contact us with photos of the defect to expedite processing.
The following items are not eligible for return:
- Items that have been used, washed, or altered
- Items returned without original packaging or tags
- Items damaged due to customer misuse or improper care
Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at info@bendavislife.cyou with your order number and the reason for your return.
- You will receive a Return Merchandise Authorization (RMA) number and return instructions within 1–2 business days.
- Package the item securely in its original packaging.
- Ship the return to the address provided in your RMA instructions.
Return Shipping Cost
We offer free returns for all eligible items. A prepaid return shipping label will be provided to you upon approval of your return request. There are no restocking fees for returned items.
Return Address
Please ship all returns to the following address:
bendavislife
107 Brooklyn Avenue APT C9
Brooklyn, NY 11216
United States
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 1–2 business days. Refunds will be issued to your original payment method (credit card, debit card, or PayPal). Please note that it may take an additional 7–10 business days for the refund to appear in your account, depending on your financial institution’s processing times.
Refund Amount
You will receive a full refund for the purchase price of the returned item. Original shipping charges (if any) are non-refundable unless the return is due to a defect or error on our part.
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible at info@bendavislife.cyou. If your order has not yet been processed or shipped, we will cancel it and issue a full refund. Once an order has shipped, it cannot be cancelled and must be processed as a return.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery at info@bendavislife.cyou with your order number and photos of the damage. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.